At the Oak Lawn

Member's First Time User's Sign In

Please Note: First Time Users
If this is your first time signing into the new site you will have to set your password.
Follow these instructions:
  • Click on link to the RIGHT 'Forgot my password' under the red Sign In button.
  • When 'Password Request' window comes up, for 'User Name' use your current email address that you use for communication with the Friends. This will be your new username.
  • Be aware that the email will come from the Melbourne Friends and you will have to follow a link to reset your password. You may need to copy and paste the whole link into your browser.
  • Click on the link and enter a new password. Your password must contain: at least 6 characters, at least one letter and one number 
  • If this does not work, please highlight the whole of the link, copy it in your browser bar at the top of the page (where it says http:// or www:) and click 'enter'.
  • NOTE This email may be identified as spam; and get caught in any spam filters applied to your email; look for it there.
  • If you are using MS Outlook it may identify it as a phishing message; it is not. This is just because MS Outlook often identifies emails with links attached as phishing emails.
  • Please add emails from the Friends to your safe senders list.
IMPORTANT: If you still have difficulty signing in, please contact the Friends’ office at friends@frbgmelb.org.au or phone on (03) 9650 6398

Members who already have Sign in Details

  • Membersplease use your existing sign in details to sign into your account (or use the "forgot password/username" links).
  • Do not create a new account. Your user name is the email address you use for the Friends.
  • If you have forgotten or if you can't remember your password, click on forgot password, in the sign in box, and the password recovery box will come up. Follow the instructions.
  • If you are still having trouble signing in please contact the Friends' office on (03) 9650 6398.

If wanting to become a New Member please go to the Join Online page.  Do not use this page to create a new account.

Apple Mac, Iphone, Ipad and Ipad Air users.

If you are having trouble with the 'Forgot Password' link and how to cut and paste the link in the Password reset email, please view the following information links to assist you in this process

http://www.wikihow.com/Copy-and-Paste-on-a-Mac

http://www.wikihow.com/Copy-and-Paste-on-iPhone,-iPad,-or-iPod-Touch